Last updated: 13 October 2025
In This Guide
- Introduction
- A Brief History
- The Marella Cruises Fleet
- Accommodation and Service Levels
- What's Included in Your Fare
- Loyalty Programme: Marella Cruises
- Pre-Paid Packages Available
- Dining Options
- Onboard Entertainment & Activities
- Marella Cruises for Solo Travellers
- Dress Code
- Gratuities / Tipping Policy
- Embarkation Day Beverage Policy
- What Guests Are Saying: A Balanced View
- Environmental & Sustainability Efforts
- Official Websites
- Required Travel Documents
- Travelling with Minors (as a Non-Guardian)
- Onboard Safety & Permitted Items
- Medications & Prohibited Substances Policy
- Food Policy
- Current Starting Ports (2025)
- Sample Itineraries: A Taste of Marella Cruises
- Frequently Asked Questions (FAQ)
- A Word of Caution: Cruise Scams
- Additional Resources
- Disclaimer
- Affiliate Disclosure
Introduction
Marella Cruises, a popular British cruise line operated by TUI UK, specialises in offering hassle-free, all-inclusive holidays at sea. With a focus on vibrant destinations and diverse entertainment, Marella provides a convenient option for UK travellers. Their relaxed, friendly atmosphere makes them a great-value choice for sun-drenched escapes without the worry of hidden costs.
A Brief History
Marella Cruises' history traces back to 1973 when Thomson Holidays first ventured into cruising. After a brief exit, the company re-entered the market in 1995 as Thomson Cruises, quickly becoming a household name for British holidaymakers. The brand was known for its package holidays that included flights and transfers, making cruising accessible and straightforward.
In 2017, Thomson Cruises rebranded as Marella Cruises, a name meaning "shining sea" in the Maldivian language of Dhivehi. This rebrand coincided with the launch of newer ships and a refreshed image. The change further cemented its commitment to delivering contemporary, all-inclusive cruise experiences for the UK market.
The Marella Cruises Fleet
Marella Cruises operates a fleet of modern and refurbished ships, each designed to offer a comfortable and lively holiday experience. Their ships typically feature a wide range of dining options and West End-style entertainment. Amenities cater to families, couples, and groups alike.
Marella Discovery
- Launch Date: 1996
- Tonnage: 69,130 GT
- Capacity: 1,830 passengers
- Notable Features: Outdoor cinema, rock climbing wall, mini-golf course, Broadway Show Lounge
Marella Discovery is a family-favourite, packed with activities to keep everyone entertained. It boasts a wide range of facilities, including an outdoor movie screen and multiple dining venues. The ship provides a vibrant and energetic atmosphere for a fun-filled holiday.
Marella Discovery 2
- Launch Date: 1995
- Tonnage: 69,130 GT
- Capacity: 1,830 passengers
- Notable Features: Virtual reality experience, rock climbing wall, outdoor cinema, multiple bars
As the sister ship to Marella Discovery, this vessel offers a similar range of fantastic amenities and entertainment. Guests can enjoy everything from high-energy shows to relaxing by the pool. It continues the brand's focus on providing a comprehensive, all-inclusive experience.
Marella Explorer
- Launch Date: 1996
- Tonnage: 76,998 GT
- Capacity: 1,924 passengers
- Notable Features: Champneys Spa, The Veranda adults-only area, Indigo Club & Casino, 10 restaurants
Marella Explorer was the first ship in the fleet designed with more choice and modern amenities in mind. It features an impressive selection of dining venues and the first Champneys Spa at sea. This ship is perfect for those who enjoy variety and a touch of luxury.
Marella Explorer 2 (Adults-only ship)
- Launch Date: 1995
- Tonnage: 72,458 GT
- Capacity: 1,814 passengers
- Notable Features: Adults-only, The 19th Hole (golf-themed bar), Flutes champagne bar, extensive dining
As the fleet's dedicated adults-only ship, Marella Explorer 2 offers a more refined and peaceful holiday experience. It boasts sophisticated bars, a wide array of restaurants, and unique venues like a golf-themed bar. It's the ideal choice for couples or groups seeking a relaxing escape.
Marella Voyager
- Launch Date: 1997
- Tonnage: 77,302 GT
- Capacity: 1,912 passengers
- Notable Features: New restaurants including Abuela's, The Electric Rooms club, large swimming pool
The newest addition to the fleet, Marella Voyager, brings fresh dining concepts and modern entertainment venues. With 10 bars and 10 restaurants, it offers the most choice at sea for Marella guests. This ship is designed for everyone, combining new experiences with classic Marella comfort.
Accommodation and Service Levels
Marella Cruises offers a range of comfortable cabins to suit different budgets and needs. The decor is typically bright and modern, creating a welcoming space to relax after a day of exploring. All cabins come with a TV, hairdryer, safe, and tea and coffee-making facilities.
Standard Cabins
The majority of accommodations fall into standard categories, designed for functionality and comfort. They are an excellent choice for travellers who plan to spend most of their time enjoying the ship's facilities. These provide a cosy and practical base for your holiday.
Key features of these accommodations include:
- Inside Cabins: The most affordable option, these cabins have no window but provide all the essential amenities.
- Outside Cabins: These feature a window or porthole with an ocean view, allowing for natural light.
- Balcony Cabins: Offering a private balcony with seating, these rooms allow you to enjoy fresh air and sea views.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Suite Categories
For guests seeking more space and added comforts, Marella offers a variety of suites. These larger cabins often feature a separate living area and a bigger balcony with premium furniture. They provide a more luxurious base for your holiday.
Key features of these accommodations include:
- Junior Suites: These offer more square footage than a standard balcony cabin, often with an enhanced seating area.
- Executive Suites: Among the largest cabins onboard, these typically include a separate bedroom and living space.
- Premier Service: Guests in suites receive Premier Service, which includes perks like free continental breakfast in bed.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Exclusive Suite-Level Services
Guests staying in suites receive Premier Service as standard, designed to add extra convenience to the cruise. This service enhances the in-cabin experience with thoughtful touches. It's a key benefit of upgrading to a higher-tier accommodation.
Key features of these accommodations include:
- Complimentary Pressing Service: Receive up to 3 items per person pressed free of charge within the first 24 hours onboard.
- Breakfast in Bed: Enjoy one complimentary continental breakfast in bed per person, per week.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
Accessible Cabins
Adapted cabins are available across the fleet for guests with accessibility needs. These cabins feature wider doorways for easier wheelchair access. They are designed to provide a safe and comfortable environment for all guests.
Key features of these accommodations include:
- Wet Room Bathrooms: Bathrooms are configured as wet rooms with grab rails and pull-down shower seats.
- Ample Space: The cabins offer more floor space to manoeuvre a wheelchair or mobility scooter.
- Limited Availability: It is recommended to book these well in advance as they are limited in number.
Amenities and layouts can vary by ship. Always check the specific deck plans when booking.
What's Included in Your Fare
Marella Cruises is known for its "All Inclusive as standard" model, which simplifies budgeting for your holiday. This means that a significant portion of your onboard expenses are covered in the initial price. The cruise line aims to provide a hassle-free experience with minimal surprises on your final bill.
Key inclusions in your fare typically cover:
- Return Flights: Return flights from a choice of UK airports are included in most packages.
- Transfers: Port transfers to and from the ship are included.
- Tips & Service Charges: All tips and service charges for the onboard crew are covered.
- Full Board Dining: Meals in a range of restaurants, including the main dining room and buffet, are part of the fare.
- Beverages: A wide selection of alcoholic and non-alcoholic drinks, including draught beer, spirits, cocktails, and soft drinks.
- Onboard Entertainment: Access to West End-style shows, live music, and daily activities.
- Facilities Access: Use of onboard facilities like swimming pools, gyms, and sports courts.
Please note that inclusions may vary depending on the specific fare type, ship, and itinerary. Always confirm details at the time of booking.
Loyalty Programme: Marella Cruises
Marella Cruises does not operate a traditional, tiered loyalty programme with points and escalating benefits. Their focus is on providing good value for all passengers from their very first cruise. This approach means that new and returning guests largely receive the same inclusive experience.
However, returning customers may occasionally receive special offers or discounts on future bookings directly from TUI. These are typically promotional rather than part of a formal rewards structure. The primary benefit of sailing with Marella remains its comprehensive all-inclusive offering for everyone.
Warning: This information can change without notice. Loyalty programmes are provided at the discretion of the cruise line and can be changed or terminated without notice.
Pre-Paid Packages Available
While Marella's standard All Inclusive offering is comprehensive, guests have the option to upgrade for a wider selection. These packages can be added to your booking for an additional daily fee. Visit the official website for the most current pricing and details.
Premium All Inclusive Package
- Upgraded Cocktails: Includes premium cocktails such as Aperol Spritz and Mojitos.
- Branded Spirits: A wider range of branded spirits, whiskies, gins, and vodkas.
- Premium Wines: An upgraded selection of red, white, and rosé wines by the glass.
- Premium Soft Drinks: Canned soft drinks and freshly squeezed juices are included.
- Bottled Water: One 1.5-litre bottle of water per cabin per day is provided.
Internet Packages
- Standard Wi-Fi: A paid-for service available for purchase onboard or pre-booked. It allows for basic web browsing, checking emails, and using social media messaging apps.
- Streaming Wi-Fi: A higher-tier package that supports streaming services, available for a higher fee.
Disclaimer: Package details, inclusions, and availability are subject to change without notice. Please verify all information on the cruise line's official website.
Dining Options
Dining with Marella is a relaxed affair with a wide variety of choices to suit every palate. Most dining options are included in your fare, offering great flexibility. From casual buffets to elegant main dining rooms, there's something for every mood.
Key dining venues across the fleet include:
- Latitude 53/Vista: The main dining rooms on most ships, offering waiter service with multi-course menus that change daily.
- The Islands/The Market Place: A large self-service buffet open for breakfast, lunch, and dinner with a huge variety of international dishes.
- Snack Shack: A casual, poolside venue offering grab-and-go options like burgers, hot dogs, and salads.
- Surf & Turf Steakhouse: A speciality restaurant (extra charge) focusing on high-quality steaks and seafood.
- Kora La: A popular speciality restaurant (extra charge) serving pan-Asian cuisine, from curries to sushi.
Please note that dining options may vary depending on the specific ship and itinerary.
Onboard Entertainment & Activities
Entertainment is a highlight of the Marella Cruises experience, with a strong focus on high-quality production shows. The onboard entertainment teams deliver energetic performances in the main theatre each evening. The shows cover a range of themes, from musicals to pop compilations.
Onboard, you can expect:
- West End-Style Shows: Full-scale production shows performed in the Broadway Show Lounge or main theatre.
- Live Music: You will find live music in various bars and lounges, from pianists to party bands.
- Daytime Activities: The daily schedule includes quizzes, game shows, dance classes, and poolside fun.
- Relaxation Zones: Ships feature spas, swimming pools, and adults-only sunbathing areas like The Veranda for quiet relaxation.
- Cinema & Sports: Many ships feature an outdoor cinema screen showing movies under the stars, plus sports courts and mini-golf.
Please note that entertainment and activities may vary depending on the specific ship and itinerary.
Marella Cruises for Solo Travellers
Marella Cruises is a popular choice for solo travellers due to its friendly and sociable atmosphere. The crew are known for being welcoming, and the onboard environment makes it easy to meet fellow passengers. The line offers a safe and enjoyable way to see the world as an independent cruiser.
Accommodation for Solo Cruisers
Marella caters well to solo travellers by offering dedicated single cabins on several of its ships. This avoids the often costly single supplement charged for occupying a double cabin alone. These cabins are designed for comfort and functionality for one person.
Key options and features include:
- Dedicated Single Cabins: Marella Discovery, Marella Discovery 2, and Marella Explorer 2 feature a number of dedicated single cabins.
- Cabin Types: These are available as either Inside or Outside cabins, providing options for different budgets.
- Early Booking: As single cabins are limited, it is highly recommended to book them far in advance to secure one.
Opportunities and availability may vary by ship and sailing.
Meeting People and Onboard Life
The social heart of the ship is often the various bars and lounges, providing a natural setting for conversation. The cruise line's relaxed atmosphere makes it easy for guests to interact. This is a key reason many solo cruisers choose the brand.
Key options and features include:
- Social Activities: Quizzes, game shows, and live music events are great opportunities to meet fellow passengers.
- Solo Get-Togethers: On some itineraries, the cruise line may host an informal gathering for solo travellers early in the voyage.
- Comfortable Dining: The relaxed nature of the dining venues, including the option for larger tables, makes it comfortable for solo guests.
Opportunities and availability may vary by ship and sailing.
Dress Code
The dress code on a Marella cruise is generally relaxed and informal, reflecting the line's casual holiday ethos. During the day, attire is casual, with swimwear, shorts, and t-shirts being acceptable around the pool areas. In the main restaurants, you are asked to wear cover-ups over swimwear.
Key dress code guidelines include:
- Daytime: Casual wear is standard. This includes shorts, t-shirts, and swimwear in outdoor areas.
- Evening (Smart Casual): In the evenings, the dress code is smart casual. This typically means full-length trousers and a polo or collared shirt for men, and a smart top with trousers, a skirt, or a dress for women.
- Dress to Impress Night: Each cruise features a 'Dress to Impress' night. Guests are encouraged to wear their finest outfits, such as cocktail dresses or suits, though this is not mandatory.
Please note that dress code enforcement can vary. It is always best to check the latest guidelines for your specific sailing.
Gratuities / Tipping Policy
One of the key benefits of cruising with Marella is its straightforward and transparent tipping policy. All tips and service charges are included in the price of your cruise holiday. This applies to all staff onboard, including cabin stewards, waiters, and bar staff.
Key aspects of the gratuity policy include:
- All-Inclusive Pricing: Your cruise fare already covers all tips and service charges for the crew.
- No Automatic Charges: You will not see an automatic daily gratuity added to your onboard account during the cruise.
- Optional Tipping: If you feel a particular crew member has provided exceptional service, you are welcome to tip them personally in cash, but it is not expected or required.
Please note that gratuity policies and amounts are subject to change. Always confirm the latest details with the cruise line.
Embarkation Day Beverage Policy
As Marella Cruises operates on an all-inclusive basis, the rules for bringing drinks onboard are quite strict. This policy helps maintain the all-inclusive system for all passengers and ensures onboard safety. All bags are subject to security screening upon boarding.
Key rules for bringing beverages onboard include:
- Alcohol: Guests are not permitted to bring their own alcohol onboard for consumption.
- Port Purchases: Any alcohol purchased ashore during a port visit will be securely stored by the ship's crew and returned to you on the last day of your cruise.
- Non-Alcoholic Drinks: Small quantities of non-alcoholic drinks, such as water or soft drinks, may be brought on at embarkation for consumption in your cabin.
This policy is strictly enforced and subject to change. Items outside the allowance will be confiscated.
What Guests Are Saying: A Balanced View
Guest feedback for Marella Cruises is generally positive, with many repeat customers who appreciate the brand's specific style. The all-inclusive model and friendly atmosphere are consistent highlights for UK travellers. However, like any cruise line, there are areas where experiences can differ.
Common Praises
- Excellent Value: Guests consistently praise the all-inclusive nature of the cruise, which covers flights, transfers, drinks, and tips, making budgeting simple.
- Friendly Crew: The hard-working and welcoming crew, who are predominantly British or fluent English speakers, receive constant high praise.
- Lively Entertainment: Many cruisers enjoy the quality of the West End-style evening shows and the variety of live music available.
Common Criticisms
- Older Fleet: Some experienced cruisers note that the ships, while well-maintained, are older than those of many competitors and lack some modern amenities.
- Food Quality Variance: While the food is generally considered good, some guests feel the buffet and main dining rooms can be repetitive, recommending the speciality dining for better quality.
- Itinerary Focus: The itineraries are heavily focused on popular Mediterranean and Caribbean routes, which may not appeal to those seeking more exotic destinations.
Environmental & Sustainability Efforts
As part of the TUI Group, Marella Cruises is committed to sustainability and reducing its environmental impact. TUI has a comprehensive strategy called "Better Holidays, Better World". This includes specific targets for its cruise operations, focusing on emissions, waste, and marine protection.
Key environmental initiatives include:
- Emissions Reduction: The cruise line has invested in fitting its ships with exhaust gas cleaning systems (scrubbers) to reduce sulphur oxide emissions.
- Waste Management: Advanced wastewater treatment systems are used onboard, and the line has a strong focus on recycling and reducing waste sent to landfill.
- Single-Use Plastics: Marella has been actively working to reduce single-use plastics across its fleet, replacing items like straws and stirrers with sustainable alternatives.
- Sustainable Excursions: TUI offers a range of shore excursions certified by the Global Sustainable Tourism Council (GSTC), promoting responsible tourism.
For the most detailed and current information, please refer to the cruise line's official sustainability reports.
Official Websites
Marella Cruises is marketed exclusively to the UK holiday market. The official website is fully integrated with the main TUI UK travel portal. This provides a one-stop shop for booking flights, cruises, and package holidays.
The primary official websites are:
- United Kingdom Site: Marella Cruises | Cruise Holidays 2025/2026 | TUI.co.uk
Always ensure the website URL is correct to avoid phishing scams.
Required Travel Documents
All passengers require a passport for international travel with Marella Cruises. It is essential to ensure your documents meet the specific requirements of both the cruise line and the countries you will visit. Failure to do so will result in denial of boarding without a refund.
Key documentation requirements include:
- Passport Validity: Your passport must be valid for at least six months beyond the final date of the cruise.
- Visas: Depending on the itinerary and your nationality, visas may be required for certain ports of call. It is your sole responsibility to research and obtain all necessary visas in advance.
- Blank Pages: Ensure your passport has sufficient blank pages for any entry and exit stamps.
It is critical to understand that the cruise line's rules can override a country's rules. For example, a destination might only require three months of passport validity, but if Marella's policy is six months, the six-month rule will be strictly enforced at check-in. Always adhere to the stricter of the two requirements.
Travelling with Minors (as a Non-Guardian)
If you are travelling with a child for whom you are not the legal parent or guardian, you must carry specific documentation. These measures are in place to prevent international child abduction and ensure the child's welfare. This applies even if you are a close relative like a grandparent or uncle.
Key requirements for non-guardian travel include:
- Consent Form: You must carry a signed letter of consent from the child's legal guardian(s).
- Authorisation: The letter must authorise you to take the child on the specific cruise and grant you permission to make decisions regarding their medical care in an emergency.
- Supporting Documents: It is also highly recommended to carry a copy of the child's birth certificate and the passport of the consenting guardian(s).
Failure to provide required documentation can result in denial of boarding. Always verify requirements well in advance.
Onboard Safety & Permitted Items
For the safety of all guests and crew, certain items are strictly prohibited from being brought onboard. All luggage is scanned upon embarkation, and there is a mandatory safety drill before the ship sets sail. Prohibited items will be confiscated and may not be returned.
Key safety rules and permitted items policies include:
- Mandatory Muster Drill: All passengers must attend a safety briefing before the ship departs from its homeport.
- Prohibited Electronics: Items with heating elements, such as irons, travel kettles, and heating pads, are not allowed.
- Weapons and Sharp Objects: Firearms, ammunition, and sharp objects like knives are strictly forbidden.
- Drones: Drones are not permitted for personal use on the ship or in port, as their use is heavily regulated.
For a complete list of prohibited items, please consult the cruise line's official website before you pack.
Medications & Prohibited Substances Policy
Marella Cruises has clear rules regarding the carriage of medications and a strict zero-tolerance policy for illegal substances. It is the guest's responsibility to comply with these rules. This ensures the health and safety of everyone onboard.
Key policies include:
- Prescription Medications: Guests must bring all necessary prescription medications in their original packaging, clearly labelled with their name. A copy of the prescription is also recommended.
- Carry-On Luggage: All medications should be packed in your hand luggage, not in checked bags, to ensure you have access to them at all times.
- Prohibited Substances: Illegal drugs are strictly forbidden. While cannabis may be legal in some places, it is prohibited on all ships, regardless of its form (including CBD products), due to international maritime laws.
The cruise line has a zero-tolerance policy for illegal substances. Consult the cruise line for any questions regarding specific medications.
Food Policy
Marella Cruises has policies regarding bringing food on and off the ship to ensure health and safety. These rules are in place to prevent foodborne illnesses and comply with customs regulations. Understanding them can help you plan for your days in port.
Bringing Food Onboard
Guests are generally not permitted to bring fresh or perishable food items onboard. This rule helps maintain the ship's hygiene standards. However, some exceptions are made for specific needs.
Key rules regarding this policy include:
- Permitted Items: Pre-packaged, non-perishable snacks in sealed containers are usually allowed.
- Prohibited Items: Fresh and perishable foods like fruit, sandwiches, or dairy products from shore are not permitted.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Taking Food Off the Ship
For hygiene reasons, taking fresh food from the ship's buffet or restaurants to consume ashore is not allowed. This policy helps prevent contamination and ensures food safety. It is strictly enforced by the crew.
Key rules regarding this policy include:
- Permitted Items: You may take sealed, pre-packaged items like boxes of cereal or biscuits off the ship.
- Prohibited Items: Taking fresh fruit, sandwiches, or open-plate items from the buffet is forbidden.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Bringing Food Back from Port
You may bring non-perishable, factory-sealed food items purchased in port back onto the ship. This is a great way to bring home local delicacies as souvenirs. However, fresh items are not allowed.
Key rules regarding this policy include:
- Permitted Items: Commercially packaged and sealed items like chocolates, coffee, or biscuits are generally fine.
- Prohibited Items: Fresh fruit, vegetables, meat, and homemade items are not permitted due to international agricultural regulations.
These policies are in place for health and safety reasons and are subject to local customs regulations.
Current Starting Ports (2025)
Marella Cruises specialises in "fly-cruises," where the package includes flights from various UK airports. This ensures a seamless journey from home to your holiday. Their primary starting ports for 2025 are located in key sun destinations.
- Caribbean: Bridgetown (Barbados), Montego Bay (Jamaica)
- Canary Islands & Atlantic: Las Palmas (Gran Canaria), Santa Cruz (Tenerife)
- Mediterranean: Palma de Mallorca (Spain), Dubrovnik (Croatia), Corfu (Greece), Marmaris (Turkey)
Sample Itineraries: A Taste of Marella Cruises
Marella offers a diverse range of itineraries designed to showcase popular destinations with convenient packages. These samples highlight some of their most sought-after voyages. Each itinerary is planned to balance relaxing sea days with exciting ports of call.
Adriatic Explorer
This classic Mediterranean itinerary explores the stunning coastlines of the Adriatic Sea. It's a perfect blend of historic cities, beautiful scenery, and charming coastal towns. The route offers a deep dive into the culture and history of Croatia and its neighbours.
- Best For: History lovers and fans of scenic coastlines
- Duration: 7 Nights
- Departure Port: Dubrovnik, Croatia
- Example Ship: Marella Explorer 2
- Typical Ports of Call: Korcula (Croatia), Trieste (for Venice, Italy), Split (Croatia), Kotor (Montenegro)
Tropical Treasures
Escape to the sun-soaked islands of the Caribbean on this relaxing winter itinerary. You'll hop between idyllic islands, each offering unique landscapes and pristine white-sand beaches. It's the ultimate getaway for sunshine and relaxation.
- Best For: Beach lovers and winter sun seekers
- Duration: 7 Nights
- Departure Port: Bridgetown, Barbados
- Example Ship: Marella Voyager
- Typical Ports of Call: St. John's (Antigua), Philipsburg (St. Maarten), Road Town (Tortola), Basseterre (St. Kitts)
Canarian Flavours
This popular year-round itinerary is perfect for exploring the diverse landscapes of the Canary Islands. From the volcanic terrain of Lanzarote to the pine forests of La Palma, each island has its own distinct character. The route often includes a stop in beautiful Madeira.
- Best For: Year-round sun and exploring nature
- Duration: 7 Nights
- Departure Port: Santa Cruz de Tenerife, Spain
- Example Ship: Marella Discovery
- Typical Ports of Call: Las Palmas (Gran Canaria), San Sebastian (La Gomera), Funchal (Madeira), Arrecife de Lanzarote (Lanzarote)
Frequently Asked Questions (FAQ)
1. Are flights and transfers included with a Marella cruise?
Yes, nearly all Marella cruises are sold as fly-cruise packages, meaning return flights from a UK airport and transfers to and from the port are included in the price.
2. Is Wi-Fi free on Marella Cruises?
No, Wi-Fi is not included as standard. You can purchase internet packages onboard for a fee, with options typically based on the number of devices and duration.
3. What currency is used onboard?
The onboard currency for all Marella ships is the British Pound (£). All purchases are charged to your onboard account, which you settle at the end of the cruise.
4. Can I get drinks 24/7 with the All Inclusive package?
The All Inclusive package covers drinks during the opening hours of the ship's bars. While some bars are open late, 24-hour service is generally not available.
5. Are there facilities for children?
Yes, the family-friendly ships (all except Marella Explorer 2) have kids' clubs (M Club), a teen space (The Hideout), and family-focused activities. There is also a Baby Centre for parents with very young children.
6. Do I need to book dining in advance?
You do not need to book for the main dining rooms or the buffet. However, reservations are highly recommended for the speciality restaurants, which can be booked once you are onboard.
7. Is smoking allowed onboard?
Smoking, including e-cigarettes and vaping, is only permitted in designated outdoor areas. Smoking is strictly forbidden in cabins and on balconies.
8. What plug sockets are used in the cabins?
Marella cabins are typically fitted with both European 2-pin sockets and US 2-pin sockets. It is always wise to bring a universal travel adapter to be safe.
9. Are shore excursions included?
Shore excursions, known as 'Cruise Excursions' by TUI, are not included in the fare. They can be pre-booked online or purchased onboard, subject to availability.
10. Is there a doctor onboard?
Yes, all Marella ships have a medical centre staffed by a qualified doctor and nurses. Medical services are available 24/7 for emergencies but are charged as a private service, so comprehensive travel insurance is essential.
A Word of Caution: Cruise Scams
When planning your voyage, it is essential to remain highly vigilant against potential scam attempts that target travellers. Be aware of these common red flags:
- "Free Cruise" or "Exclusive Offer" Traps: Be highly suspicious of any unsolicited calls, emails, or messages claiming you've won a free cruise or are eligible for an impossibly low-priced "exclusive" deal. These invariably come with hidden fees, demands for immediate payment for "port taxes," or are simply phishing attempts to collect your personal data. Many major cruise lines have had their names used in such fraudulent schemes.
- Fake Websites and Phishing Attempts: Scammers create convincing fake websites that mimic the cruise line's official site. Always manually type the official website address into your browser and double-check the URL very carefully before entering any payment or personal data.
- High-Pressure Sales Tactics: Be wary of any offer that demands an immediate decision due to a "limited-time offer" that is about to expire. This tactic is used by fraudsters to prevent you from doing proper research or verifying the offer's legitimacy.
- Unusual Payment Requests: Never agree to pay for a cruise via untraceable methods like wire transfers, gift cards, or cryptocurrency. Legitimate cruise lines and their authorised travel partners use secure, traceable payment methods like credit cards.
To ensure your journey with Marella Cruises begins safely, always book directly through their official website for your region or through a well-established, reputable travel adviser. If an offer feels suspicious, contact Marella Cruises directly using the official contact information found on their verified website, not from the suspicious communication itself. Booking through official channels ensures your voyage begins with complete peace of mind.
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Disclaimer
The Essential Cruise Shop provides this guide for informational purposes and is not a travel agency. The information contained in this guide is for general guidance only. While we do our best to ensure the information is up-to-date and correct, we make no representations or warranties of any kind about its completeness or accuracy.
Cruise line policies, itineraries, and loyalty programs are subject to change without notice. We strongly recommend that you verify all details directly with your cruise line or a certified travel agent before making any bookings or financial commitments.
We cannot be held liable for any financial loss due to the reader’s failure to follow the above advice.
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