The Ultimate Guide to Hapag-Lloyd Cruises (2025)

Last updated: 11 October 2025

In This Guide

A Brief History
The Hapag-Lloyd Cruises Fleet
Accommodation and Service Levels
What's Included in Your Fare
Loyalty Programme: Hapag-Lloyd Cruises Club
Pre-Paid Packages Available
Dining Options
Onboard Entertainment & Activities
Hapag-Lloyd Cruises for Solo Travellers
Dress Code
Gratuities / Tipping Policy
Embarkation Day Beverage Policy
What Guests Are Saying: A Balanced View
Environmental & Sustainability Efforts
Official Websites
Required Travel Documents
Travelling with Minors (as a Non-Guardian)
Onboard Safety & Permitted Items
Medications & Prohibited Substances Policy
Food Policy
Current Starting Ports (2025)
Sample Itineraries: A Taste of Hapag-Lloyd Cruises
Frequently Asked Questions (FAQ)
A Word of Caution: Cruise Scams
Additional Resources

Hapag-Lloyd Cruises represents the pinnacle of German luxury and expedition cruising, catering to a discerning international clientele with select bilingual voyages. Renowned for its exceptional service, gourmet culinary experiences, and meticulously crafted itineraries, the line offers a truly exclusive way to explore the world. Its small, state-of-the-art ships can access remote destinations that larger vessels simply cannot reach.

A Brief History

The origins of Hapag-Lloyd date back to the 19th century with two pioneering German shipping companies, HAPAG (1847) and Norddeutscher Lloyd (1857). These firms were giants of transatlantic passenger and cargo services, playing a key role in maritime trade between Europe and America. For over a century, they were both rivals and partners in shaping global shipping.

On September 1, 1970, the two companies merged to form Hapag-Lloyd AG, which is now a world leader in container shipping. The passenger business evolved into the distinct entity of Hapag-Lloyd Cruises. Today, as part of the TUI Group, it maintains its unique identity as a global leader in the ultra-luxury and expedition cruise sector.

The Hapag-Lloyd Cruises Fleet

Hapag-Lloyd operates a modern and specialised fleet divided into two categories. It features ultra-luxury ships for sophisticated ocean voyages and cutting-edge expedition ships for adventurous exploration.

MS Europa

Launch Date: 1999
Tonnage: 28,890 GT
Capacity: 408 passengers
Notable Features: Highest passenger-to-crew ratio, all-suite accommodations, classic and elegant atmosphere

Consistently rated as one of the best cruise ships in the world, the German-speaking MS Europa offers traditional luxury and impeccable service. It is a vessel for connoisseurs of classic cruising who appreciate timeless elegance. The ship is known for its grand voyages and culturally rich itineraries.

MS Europa 2

Launch Date: 2013
Tonnage: 42,830 GT
Capacity: 516 passengers
Notable Features: All-balcony suites, seven gourmet restaurants, modern spa, relaxed luxury concept

Europa 2 offers a more contemporary and casual interpretation of luxury, with a focus on flexibility and individual freedom. All voyages on this ship are bilingual (German/English), making it highly popular with international guests. It combines the amenities of a resort with the exclusivity of a private yacht.

HANSEATIC nature

Launch Date: 2019
Tonnage: 15,540 GT
Capacity: 230 passengers (199 in polar regions)
Notable Features: PC6 ice class, retractable glass balconies, marina for water sports, observation lounge

This state-of-the-art expedition ship is designed primarily for German-speaking guests seeking adventure in maximum comfort. It features an open deck space at the bow, allowing guests to get closer to nature than on almost any other ship. The vessel is built to explore the world's most remote regions, from the Arctic to the Amazon.

HANSEATIC inspiration

Launch Date: 2019
Tonnage: 15,540 GT
Capacity: 230 passengers (199 in polar regions)
Notable Features: PC6 ice class, retractable glass balconies, marina, glass-bottomed kayaks

As the international counterpart to its sister ship, all voyages on the HANSEATIC inspiration are bilingual (German/English). It offers the same outstanding expedition features and luxury service but is tailored for a global audience. The ship brings a spirit of adventure to destinations like Antarctica and the South Seas.

HANSEATIC spirit

Launch Date: 2021
Tonnage: 15,540 GT
Capacity: 230 passengers (199 in polar regions)
Notable Features: PC6 ice class, large wellness area, extensive Zodiac fleet, expert-led excursions

The newest addition to the expedition fleet, the HANSEATIC spirit also serves the international, bilingual market. It builds on the success of its sister ships with further environmental innovations and guest comforts. This vessel is designed for in-depth exploration of spectacular natural landscapes around the globe.

Accommodation and Service Levels

As an ultra-luxury line, Hapag-Lloyd Cruises provides an exceptional standard of accommodation, with all cabins categorised as suites. The service is highly personalised, reflecting one of the highest crew-to-guest ratios at sea. Every detail is carefully considered to ensure maximum comfort.

Standard Cabins

Hapag-Lloyd does not offer "standard" cabins in the traditional sense; all accommodations are spacious suites. Even the lead-in categories feature private balconies (or verandas on *Europa 2*), separate living and sleeping areas, and premium amenities. All suites include walk-in wardrobes, bathrooms with both a tub and separate shower, and a complimentary, fully-stocked mini-bar.

Suite Categories

Suite categories range from Veranda/Balcony Suites to expansive Penthouse and Owner's Suites. Larger suites offer increased living space, bigger balconies, and enhanced amenities. For example, Grand Penthouse Suites on *Europa 2* provide a private whirlpool, steam sauna, and exclusive butler service.

Exclusive Suite-Level Services

Guests in the highest suite categories (typically Penthouse level and above) receive enhanced services. This often includes full butler service, priority reservations for restaurants and shore excursions, and exclusive in-suite dining options. The experience is tailored to feel like a stay in a world-class boutique hotel.

Accessible Cabins

All ships in the fleet are equipped with a limited number of specially designed accessible suites for guests with disabilities. These suites feature wider doorways, roll-in showers, and other necessary modifications. It is crucial to book these well in advance and discuss specific needs with the cruise line at the time of booking.

What's Included in Your Fare

Hapag-Lloyd Cruises offers a largely all-inclusive fare, providing significant value within the ultra-luxury market. The focus is on allowing guests to relax without worrying about constant extra charges. Key inclusions are:

All Gratuities: All tips for crew members are included in the cruise fare.
Gourmet Dining: All meals in all restaurants, including specialty venues, are included.
Extensive Beverages: A wide selection of fine wines, beers, spirits, soft drinks, juices, and specialty coffees are included throughout the ship. The mini-bar in every suite is also complimentary and restocked daily.
Expedition Gear: On polar voyages, guests are provided with complimentary parkas and the use of rubber boots.
Zodiac Excursions: On expedition cruises, all landings and sightseeing trips with the onboard Zodiacs are included.
Basic Wi-Fi: One hour of internet access per guest per day is typically included (this can vary; check at time of booking).
24-Hour Suite Service: Complimentary room service is available around the clock.

Loyalty Programme: Hapag-Lloyd Cruises Club

Hapag-Lloyd Cruises rewards its repeat guests through the exclusive Hapag-Lloyd Cruises Club. Membership is automatic after your first cruise. Guests earn status based on the number of nights they have sailed with the cruise line.

Silver Level

Requirement: Awarded after your first cruise.
Perks & Benefits: Club mailings with exclusive information, a personal cruise consultant, and a welcome gift on subsequent cruises.

Gold Level

Requirement: 100 nights sailed.
Perks & Benefits: All Silver benefits, plus a €300 laundry credit per cruise, free standard Wi-Fi package, and invitations to exclusive club events.

Platinum Level

Requirement: 250 nights sailed.
Perks & Benefits: All Gold benefits, plus a €500 shore excursion credit per person per cruise, and an upgrade to the premium Wi-Fi package.

Warning: This information can change without notice. Loyalty programmes are provided at the discretion of the cruise line and can be changed or terminated without notice.

Pre-Paid Packages Available

Due to the highly inclusive nature of the cruise fare, Hapag-Lloyd does not offer traditional beverage or dining packages. However, guests may have the option to purchase upgrades for specific services onboard.

Premium Beverage Selection

While an extensive range of high-quality drinks is included, a selection of rare, vintage, or ultra-premium wines and spirits is available for purchase. Guests can consult with the onboard sommelier to select special bottles or arrange private tastings at an additional cost.

Internet Packages

While basic internet access is often included, guests can typically purchase upgraded packages for higher speeds or unlimited data usage. These packages are ideal for streaming, video calls, or heavy data use. Details are provided in the onboard portal.

Guests should visit the official Hapag-Lloyd Cruises website for the most current information regarding any available upgrades or special arrangements.

Disclaimer: Package details, inclusions, and availability are subject to change without notice. Please verify all information on the cruise line's official website.

Dining Options

Dining is a cornerstone of the Hapag-Lloyd experience, with a focus on world-class cuisine, premium ingredients, and impeccable service. All restaurants are included in the fare, and guests can dine whenever and with whomever they wish. The culinary philosophy blends classic European techniques with global flavours inspired by the itineraries.

On *Europa 2*, guests can choose from seven gourmet restaurants, including the elegant main restaurant Weltmeere, the Asian-inspired Elements, and the modern French Tarragon. The expedition ships feature multiple dining venues, from the main restaurant to more casual Lido Cafés and specialty options like a Japanese-Peruvian restaurant on *HANSEATIC inspiration*. Even in the most remote locations, the quality of cuisine remains exceptionally high.

Onboard Entertainment & Activities

Entertainment and activities on Hapag-Lloyd Cruises are sophisticated and enrichment-focused. Instead of large-scale production shows, guests enjoy performances from talented classical musicians, jazz ensembles, and guest vocalists in intimate lounges. The emphasis is on creating a refined and engaging atmosphere.

A major component of the onboard programme is the enrichment series, featuring lectures from renowned experts in fields like history, geology, art, and marine biology. On expedition cruises, the expert team of scientists and naturalists is central to the experience, providing daily briefings and guiding Zodiac tours. Wellness is also key, with state-of-the-art OCEAN SPA facilities offering treatments, fitness classes, and stunning ocean views.

Hapag-Lloyd Cruises for Solo Travellers

Hapag-Lloyd is an excellent choice for solo travellers seeking a luxury or expedition experience in a sophisticated environment. The small size of the ships and the high-quality service create a welcoming and comfortable atmosphere. The line is known for its intellectual and well-travelled guests, making for interesting conversations.

Accommodation for Solo Cruisers

While the ships do not have dedicated single-occupancy cabins, Hapag-Lloyd is renowned for offering some of the lowest single supplements in the entire cruise industry. On many voyages, the supplement for a solo guest occupying a suite can be as low as 10%, making it an exceptionally good value. This policy makes luxury cruising far more accessible for single travellers.

Meeting People and Onboard Life

The intimate and sociable atmosphere makes it easy to meet fellow passengers. Onboard lecturers and expedition teams often host tables at dinner, providing a great opportunity for solo guests to join others. Group activities, expert-led excursions, and shared experiences like Zodiac landings naturally foster camaraderie among travellers.

Dress Code

The dress code aboard Hapag-Lloyd ships is elegant yet relaxed, reflecting a modern approach to luxury. During the day, attire is casual and should be appropriate for the destination, especially on expedition cruises where practical, layered clothing is essential. Swimwear should be confined to the pool areas.

In the evenings, the dress code is generally "smart casual" or "resort casual." For gentlemen, this means trousers or smart chinos with a collared shirt; a jacket is appreciated but not always required. For ladies, expect to see elegant blouses, skirts, trousers, or dresses.

On the classic *MS Europa*, there are occasional "gala" evenings where more formal attire is suggested (a jacket for men is required; a suit or tuxedo is optional). The more modern *Europa 2* and the expedition ships maintain a smart casual dress code for the entire voyage, with no formal nights.

Gratuities / Tipping Policy

Hapag-Lloyd Cruises operates a no-tipping policy. All gratuities for the crew are included in the cruise fare. This policy ensures that guests can enjoy the exceptional service without the need for additional tipping, contributing to a truly relaxed and all-inclusive experience.

Embarkation Day Beverage Policy

As an extensive range of alcoholic and non-alcoholic beverages is included in the cruise fare, there is no need for guests to bring their own drinks onboard. The complimentary selection includes fine wines, spirits, beers, and soft drinks. Furthermore, the mini-bar in every suite is fully stocked with a selection of beverages and replenished daily at no extra charge.

What Guests Are Saying: A Balanced View

Guests consistently praise Hapag-Lloyd for its unparalleled levels of service, often describing the crew as intuitive, professional, and genuinely warm. The culinary experiences are another major highlight, with many guests stating it is the best food they have ever had at sea. The unique, destination-focused itineraries and the expertise of the expedition teams also receive rave reviews.

On the other side, the primary consideration for potential guests is the high price point, which places it firmly in the ultra-luxury segment. While many sailings are fully bilingual, the onboard atmosphere can still feel predominantly German on certain itineraries or ships, which may not appeal to everyone. However, for those seeking the ultimate in luxury and adventure, the overall feedback is overwhelmingly positive.

Environmental & Sustainability Efforts

Hapag-Lloyd Cruises is a leader in environmental stewardship within the cruise industry. The entire fleet runs exclusively on low-pollutant marine gas oil (MGO) with a sulphur content of just 0.1%. This significantly reduces emissions compared to the heavy fuel oil used by many other cruise lines.

The modern expedition ships are equipped with SCR catalytic converters, which reduce nitrogen oxide emissions by almost 95%. The ships also feature advanced wastewater treatment systems and have been designed with optimised hulls to reduce fuel consumption. Hapag-Lloyd voluntarily refrains from using heavy fuel oil in sensitive polar regions and is committed to protecting the fragile ecosystems it visits.

Official Websites

Hapag-Lloyd Cruises maintains dedicated websites for its primary German-speaking market and its international English-speaking guests.

Germany (Primary Site): www.hl-cruises.de
International (English Site): www.hl-cruises.com

Required Travel Documents

All guests must carry a passport that is valid for at least six months beyond the final date of the cruise. This is a strict requirement from the cruise line that can supersede the entry rules of any individual country visited. For example, even if a port of call only requires three months of passport validity, the cruise line's six-month rule will be enforced for boarding.

Visas are the responsibility of the guest, and requirements vary greatly depending on the itinerary and the guest's nationality. It is essential to check visa requirements for every country on the itinerary well in advance. Always consult the official government travel advisory service for your country of citizenship for the most accurate information.

Travelling with Minors (as a Non-Guardian)

If you are travelling with a minor for whom you are not the parent or legal guardian, you must carry a signed letter of authorisation from the child's parents or legal guardians. This letter should explicitly grant you permission to travel with the child, make emergency medical decisions on their behalf, and should be dated. It is also highly recommended to have the letter notarised and to carry a copy of the child's birth certificate.

Onboard Safety & Permitted Items

For the safety and security of all guests and crew, certain items are strictly prohibited from being brought onboard. These items include, but are not limited to, weapons, ammunition, explosives, illegal substances, and items with heating elements like clothes irons or kettles. Drones are also generally forbidden to be operated from the ship.

All luggage is subject to security screening upon embarkation. Prohibited items will be confiscated and will not be returned. It's advisable to check the cruise line's official website for a comprehensive list before you pack.

Medications & Prohibited Substances Policy

Guests must bring a sufficient supply of any necessary prescription medications to last the entire duration of the voyage. All medications should be kept in their original packaging and carried in your hand luggage. It is also wise to carry a copy of the prescription or a letter from your doctor.

The possession of any illegal drugs or substances is strictly forbidden. This includes cannabis, even if it is legal for medicinal or recreational use in your home country or in some ports of call. Any guest found with illegal substances will be denied boarding or disembarked at the next port and reported to the relevant authorities.

Food Policy

The policies regarding bringing food on and taking food off the ship are in place to prevent the spread of pests and agricultural diseases.

Bringing Food Onboard

Due to the high quality and variety of the complimentary cuisine available 24/7, there is no need to bring food onboard. Commercially sealed, pre-packaged, non-perishable snacks are generally permitted, but fresh food items like fruit or homemade products are not.

Taking Food Off the Ship

Guests are generally not permitted to take fresh food items from the ship's restaurants or buffets ashore. This is due to local customs and agricultural regulations. You may take sealed, pre-packaged items ashore.

Bringing Food Back from Port

Bringing fresh food, such as fruit, vegetables, or meat products, back onto the ship from a port of call is strictly prohibited. This is to prevent the introduction of pests and diseases onboard. Sealed and packaged items like chocolates or biscuits are usually fine.

Current Starting Ports (2025)

Hapag-Lloyd Cruises sails from a diverse range of ports worldwide, enabling unique and compelling itineraries. Major embarkation ports include:

Europe: Hamburg, Kiel, Barcelona, Civitavecchia (Rome), Monte-Carlo, Lisbon, Reykjavik, Tromsø
The Americas: Ushuaia, Buenos Aires, Colón, Iquitos, Chicago, Toronto, Vancouver, New York
Asia & Pacific: Tokyo (Yokohama), Singapore, Hong Kong, Sydney, Auckland, Papeete
Africa & Middle East: Cape Town, Port Louis, Dubai
Polar Regions: Longyearbyen (Svalbard), Kangerlussuaq (Greenland)

Sample Itineraries: A Taste of Hapag-Lloyd Cruises

Hapag-Lloyd's itineraries are renowned for their depth and creativity, often combining famous landmarks with lesser-known gems.

Classic Antarctic Expedition

This is the ultimate polar adventure, exploring the pristine wilderness of the Antarctic Peninsula. The journey focuses on wildlife encounters, breathtaking ice formations, and the history of heroic exploration. Daily Zodiac landings and cruises bring you face-to-face with penguins, seals, and whales.

Best For: Wildlife enthusiasts and adventure seekers
Duration: 12-18 days
Departure Port: Ushuaia, Argentina
Example Ship: HANSEATIC inspiration
Typical Ports of Call: Drake Passage crossing, South Shetland Islands, Antarctic Peninsula (various landing sites), Port Stanley (Falkland Islands)

Mediterranean Chic & Culture

This luxury voyage combines the glamour of the Riviera with the rich history of the Mediterranean. It calls at a mixture of iconic cities and charming, smaller ports inaccessible to larger ships. The focus is on fine dining, cultural immersion, and relaxing in style.

Best For: Couples, gourmands, and history lovers
Duration: 7-12 days
Departure Port: Monte-Carlo or Civitavecchia (Rome)
Example Ship: MS Europa 2
Typical Ports of Call: Portofino, St-Tropez, Bonifacio (Corsica), Palma de Mallorca, Amalfi, Taormina (Sicily)

Circumnavigation of Japan

An in-depth exploration of Japan's fascinating culture, serene nature, and vibrant cities. This itinerary goes beyond the typical tourist path, visiting unique islands and historic sites. Guests experience everything from ancient temples and tranquil gardens to bustling modern metropolises.

Best For: Culture enthusiasts and experienced travellers
Duration: 14-16 days
Departure Port: Tokyo (Yokohama)
Example Ship: MS Europa
Typical Ports of Call: Kobe, Busan (South Korea), Kanazawa, Sakaiminato, Akita, Hakodate

Frequently Asked Questions (FAQ)

Is Hapag-Lloyd Cruises truly all-inclusive?
It is largely all-inclusive. The fare includes all meals (even in specialty restaurants), a wide range of alcoholic and non-alcoholic drinks, all gratuities, and a daily replenished mini-bar. The main extras would be shore excursions, spa treatments, and ultra-premium beverages.
Are all cruises in German?
No. While the line has German roots, all voyages on *MS Europa 2*, *HANSEATIC inspiration*, and *HANSEATIC spirit* are fully bilingual (German and English). This includes all announcements, menus, daily programmes, and excursions.
What is the average age of guests onboard?
The demographic is typically well-travelled, affluent, and intellectually curious, often aged 50 and above. Expedition cruises can attract a slightly younger and more active crowd. The atmosphere is sophisticated but not stuffy.
Are children welcome onboard?
Yes, children are welcome, particularly on *MS Europa 2*, which offers dedicated kids' and teens' clubs and family-friendly suites. However, the onboard environment is generally geared towards adults. There are age restrictions for expedition cruises and certain remote itineraries.
Do I need to be very fit for an expedition cruise?
A reasonable level of mobility is required to safely get in and out of the Zodiac boats. However, the level of activity ashore can be tailored, with options ranging from gentle walks to more strenuous hikes. The expedition team provides clear guidance on the difficulty of each landing.
Is Wi-Fi available onboard?
Yes, internet access is available via satellite across the fleet. Typically, one hour of access per guest per day is included, with options to purchase upgraded packages for more usage or higher speeds.
Are shore excursions included?
On expedition cruises, all Zodiac landings and cruises are included. On luxury ocean voyages, traditional shore excursions are an additional cost, allowing guests to choose experiences based on their interests. Guests in top-tier suites may receive a shore excursion credit.
What currency is used onboard?
The onboard currency is the Euro (€). All onboard purchases are charged to your suite account, which can be settled at the end of the cruise by credit card or cash.
Is there a doctor on the ship?
Yes, all Hapag-Lloyd ships have a well-equipped medical centre staffed by a qualified doctor and nurse. The medical facilities are prepared to handle common illnesses and emergencies.
How does Hapag-Lloyd compare to other luxury lines like Silversea or Seabourn?
Hapag-Lloyd offers a comparable level of luxury in terms of service, suites, and cuisine. Key differentiators are its modern, purpose-built expedition ships with the highest ice class (PC6), its strong German heritage, and its very low single-supplement fares.

A Word of Caution: Cruise Scams

When planning your voyage, it is essential to remain highly vigilant against potential scam attempts that target travellers. Be aware of these common red flags:

"Free Cruise" or "Exclusive Offer" Traps: Be highly suspicious of any unsolicited calls, emails, or messages claiming you've won a free cruise or are eligible for an impossibly low-priced "exclusive" deal. These invariably come with hidden fees, demands for immediate payment for "port taxes," or are simply phishing attempts to collect your personal data. Many major cruise lines have had their names used in such fraudulent schemes.
Fake Websites and Phishing Attempts: Scammers create convincing fake websites that mimic the cruise line's official site. Always manually type the official website address into your browser and double-check the URL very carefully before entering any payment or personal data.
High-Pressure Sales Tactics: Be wary of any offer that demands an immediate decision due to a "limited-time offer" that is about to expire. This tactic is used by fraudsters to prevent you from doing proper research or verifying the offer's legitimacy.
Unusual Payment Requests: Never agree to pay for a cruise via untraceable methods like wire transfers, gift cards, or cryptocurrency. Legitimate cruise lines and their authorised travel partners use secure, traceable payment methods like credit cards.

To ensure your journey with Hapag-Lloyd Cruises begins safely, always book directly through their official website for your region or through a well-established, reputable travel adviser. If an offer feels suspicious, contact Hapag-Lloyd Cruises directly using the official contact information found on their verified website, not from the suspicious communication itself. Booking through official channels ensures your voyage begins with complete peace of mind.

Additional Resources

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Tours & Activities

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Transport & Transfers

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Welcome Pickups: Airport Transfers
Kiwitaxi: Private Transfers and Tours

Other Services

Compensair: Flight Delay Compensation
Radical Storage: Luggage Storage
Yesim: eSIM Provider

Disclaimer

The Essential Cruise Shop provides this guide for informational purposes and is not a travel agency. The information contained in this guide is for general guidance only. While we do our best to ensure the information is up-to-date and correct, we make no representations or warranties of any kind about its completeness or accuracy.

Cruise line policies, itineraries, and loyalty programs are subject to change without notice. We strongly recommend that you verify all details directly with your cruise line or a certified travel agent before making any bookings or financial commitments.

We cannot be held liable for any financial loss due to the reader’s failure to follow the above advice.

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Many of the links are affiliate links, The Essential Cruise Shop may receive a commission from qualifying clicks, orders or bookings. This income helps support our efforts to provide and improve our site and turn it into a one stop resource for travellers with a bias towards cruising.

The Essential Cruise Shop’s Guide to Hapag-Lloyd Cruises 2025 | Ships, Dress Code & Tips

Your complete expert guide to the fleet, dining, onboard life, and policies for Hapag-Lloyd Cruises in 2025.